If the Product was a gift we suggest you ask the giver to provide you with a receipt.The vendor should have sent you a confirmation page showing that the Product has been shipped to you.
If the Product was purchased on line, be sure to check your old e-mails.They will often have your purchase history on file and be able to supply a copy of the receipt for you. If you purchased from a Razer dealer or reseller, contact the dealer or reseller and see if they can provide a copy of your receipt.If you do not have the order number we may be able to locate it using your name, address and e-mail address. If you purchased directly from, we may have a record of your purchase and can locate it for you.What if I don't have a Proof of Purchase?.
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*Razer reserves the right to take any action to protect itself against all forms of suspicious claims, including, without limitation, requiring further verification of identity and details of claimant and qualifying purchases as well as debarment of claim.
The confirmation e-mail must show the Product description and price.